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Big data – future of business or an ethical minefield?

Privacy scandals concerning consumer data has shown that self regulation is impossible. Big data and AI need principles, standards and appropriate legislation.

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Trust must be central to your digital transformation strategy

There are real tangible benefits for organisations that build customer relationships based on trust. It is especially important when it comes to digital transformation.

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Improving Customer Centricity in a Changing World

Global competition requires a renewed focus on the wants of your customer

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Smart Cities: The Internet of Things making cities more liveable, workable and sustainable

In today’s environment of constrained resources, becoming “Smart” means putting technology to work to do more with less.

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