Financial Services

Royal Commission: A new quality paradigm towards a sustainable financial advice market

The ongoing pressures on the financial advice industry don’t seem like letting up anytime soon, with a need to continue to focus on providing quality advice for clients while also finding ways to ensure advice businesses remain profitable under increasing cost pressures.

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Doing more of the same unlikely to make a substantial difference to regaining trust after the Royal Commission

The question of how financial services organisations can restore trust post the Hayne Royal Commission’s Final Report is not an easy one to answer. There are no silver bullets.

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Culture and governance – Apply, re-apply and keep re-applying

“Getting culture and conduct right is not a supervisory requirement. It is necessary for banks’ and banking’s economic and social sustainability”* With the release of the Hayne Royal Commission’s Final…

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Remuneration – reducing misconduct and repairing trust

The Royal Commission has provided a blueprint for raising the bar on the design, implementation and oversight of remuneration that will have impact beyond just financial services firms.

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The only competitive differentiator today for financial advisors is to be customer focused

The age of the customer has well and truly arrived. A time where machines or technology (yes it’s their time too) is an enabler of customer-centricity; a partner to any…

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Let’s not tie up our robo-advisers in too much red-tape

ASIC’s new guide on digital financial advice must strike a balance between innovation and protection. Increasingly complex Australian superannuation, tax laws and social security, coupled with low financial literacy and…

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Finance Transformation in the Cloud… Are you ready?

“By 2016, at least 25% of enterprise finance organizations will move to cloud for specific CPM processes, and many will use a hybrid approach through a combination of cloud and…

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Capital uncertainty dominates in major banks mixed results

The Australian major banks (the majors) have reported a mixed financial result for the first half of 2015. Cash profit after tax totals $15.5 billion for the 2015 half year…

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Fintech – thriving disruption

The financial technology sector (Fintech) is in the middle of a revolution that is changing the way financial services do business and interact with their customers. A revolution with a…

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Major Banks: Tensions rising

The Australian major banks reported another strong financial result for the 2014 full year, although tensions are rising as a result of the regulatory uncertainty from the Financial System Inquiry,…

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Fintechies dual lives

Internationally, Fintech is experiencing rapid growth – quickly disrupting the traditional financial services industry. Forward thinking banks and innovative start-ups are providing flexible and affordable solutions that are giving consumers…

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