COVID-19

One year nestled in a makeshift home office: what I learnt and what I want you to know

As we start to see the collective light at the end of the global pandemic tunnel, I have reflected on what I have learnt over the past 12 months.

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Student Experience in the Age of the Customer

Universities are committing to improve their student experience. But what exactly is student experience?

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KPMG migration report proposes visa concessions to boost regional Australia

Addressing shortages in the domestic workforce caused by closed international borders remains a top priority for businesses in 2021

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COVID-19 impacts both cities and regional population growth

The Australian Bureau of Statistics regional population data just released has provided the first insights into the impact of COVID-19 on where people live has changed during the pandemic.

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Commodity price risk the top concern for global mining leaders with pandemic risk a new contender.

When mining executives responded to the 2020 Global Outlook Survey. Twelve months later, unprecedented disruption has swept the world – and the mining industry.

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Santa Claus can still come to town – what about the rest of us travelling from overseas?

With the festive holiday season in reach, temporary visa holders are weighing their options for visits home and employers will need to consider the extent to which they can accommodate these requests.

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Remotely effective and effectively remote: the rise of the remote worker

Regardless of the type of work and workplace, COVID has provided us with the impetus to think more deliberately about how organisations structure how and where their people work.

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The vaccine is the easy bit; distributing it to everyone is harder

As important as creating a vaccine may be, it’s just as essential to distribute it, and that requires a very specialised form of logistics that has long been neglected.

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Consumers want reliability, safety and value for their COVID-19 retail experience

COVID-19‘s world-wide impact on customer expectations and priorities was immediate and widespread across all sectors and demographics with consumer expectations going ‘back to basics’.

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Facing the rise of cyber-crime in the COVID era

In addition to the cyber-crime challenges before the crisis, more than four in ten organisations (41 percent) have experienced an increase in cyber-security incidents\

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Company purpose, employee engagement, top of CEOs’ COVID-era focus

While COVID-19 has been a traumatic experience for everyone and has damaged economic activity, it has nonetheless been a catalyst for some positive and long-lasting impacts on businesses.

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When is a sneeze more than just a sneeze? #AuditorProud

Q: When is a sneeze more than just a sneeze? A: During a pandemic. While I might have looked before. I’m most definitely looking now. I’m looking at the sneezer. …

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COVID-19 sparks significant change in the way Australia makes law

Few areas of Australian society have been spared the effects of COVID-19. Changes to our economy, social interactions, places of work and education are apparent and, at times, unmistakeable. However,…

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