Aged Care

What do we want aged care to be? Innovative is a good place to begin

The demand on and for aged care services is going to be enormous and the industry is going to have to prepare by becoming more innovative.

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Aged Care in Australia needs to be more customer centric.

The Australian aged care sector is vital to the well-being of our society. Yet KPMG research released this week shows customer services needs to improve for clients and their families when they first approach care providers.

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No family house? No inheritance? Potential impacts from the rising cost of residential aged care

Housing affordability impacting young people is headline news – but what about the other end of life’s journey?

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With baby boomers entering the market, will aged care respond with a more consumer directed focus?

The movement of aged care funding to a market-based system and individualised budgets is not new. In the last decade, similar reforms have been introduced in the United Kingdom and…

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Government aged care reform: providers must adapt, be flexible & innovate to remain relevant

Yesterday the Hon. Sussan Ley MP, Federal Minister for Health, Minister for Aged Care and Minister for Sport reaffirmed the path of health and aged care reforms with the announcement…

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Rethinking human services

People don’t normally associate human services like disability, aged care, and homelessness services with markets and competition. However, this is changing as Governments move to introduce reforms like consumer directed care and…

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