John Havers

John Havers

KPMG Alumni

Articles by John Havers

Financial Services

To engage with members, super funds (and members) must embrace digital

Nature abhors a vacuum. So do super fund members when it comes to information about their retirement, according to the new KPMG/Challenger report, Guiding members safely down a path in…

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Financial Services

Organisations that put customers at the centre of digital interactions win their business

When Prime Minister Malcolm Turnbull said at a recent Westpac anniversary lunch that, “banks need to very publicly demonstrate that their values of trust, integrity, placing the customer first in…

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Assurance & Risk

Cyber security: Threat or business opportunity?

With all that we read about information security and privacy – with a constant stream of news about emerging cyber threats and hacking exploits – it might surprise you to…

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Assurance & Risk

What do the crown jewels, the Tower of London and your data assets have in common?

Imagine walking into a bank. Security cameras meticulously record every movement in the customer service area, employee offices, entrances and exits, and even the custodial supplies storage area. Access to…

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Assurance & Risk

Identity piece completes the digital services jigsaw

We are witnessing a digital revolution, spawned by the proliferation of mobile devices, the convenience of apps and the pervasiveness of internet connectivity.

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