Government & Public Sector

From customer-centricity to citizen-centricity for human services providers

Customers want to spend minimal time and effort to get what they want, and they expect authenticity, directness, and personalised service.

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The WHO 2020 Year of the Nurse and Midwife, what does it mean for Australia?

In Australia, there are more than 398,596 nurses and midwives (General and Non-practising), which is 56.7 percent of all registered health practitioners.

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UK elections, global lessons

The UK election is on today and the overhanging issue of Brexit is making this battle between Conservative Tories and the Labour Party enthralling viewing.

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Watch this space: The International Astronautical Congress wrap – Washington DC, 2019

Australia is perfectly positioned on the global stage following the congress with key initiatives to capitalise on the industry growth.

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We need more kindness – recognising World Kindness Day

Today is World Kindness Day. A day to stop and consider better ways of building empathy, understanding and appreciation of each other. It’s a focus on the positive impact that…

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Remembrance Day’s hidden value

Remembrance Day reminds me that refocusing on what we collectively and deeply value feeds respect and cohesion, regardless of our past carelessness or present day differences.

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What do we want aged care to be? Innovative is a good place to begin

The demand on and for aged care services is going to be enormous and the industry is going to have to prepare by becoming more innovative.

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Defence Industry’s Workforce Vicious Circle

Structural problems in the defence sector have made it hard for firms to recruit workers – this needs to change.

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G7 Biarritz: What did we learn?

The G7, made up of leaders from France, Germany, the UK, Italy, Japan, Canada and the US, like many other global governance institutions, is not and has never been perfect.

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Bringing local councils up to speed in a digital age

According to a new report by KPMG Enterprise and the Public Sector Network, only 3 percent of councils consider themselves digitally up to speed.

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50 years since the Apollo 11 Landing, 1 year since KPMG launched into Space

On the 50th anniversary of that amazing achievement, when Apollo 11 landed and humans walked on another celestial body, we want to acknowledge that effort that sacrifice and offer our support to the next wave of space achievements

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Australia’s tertiary education sector: small steps towards big change

‘Big bang’ reform of the tertiary sector now appears off the agenda. In this term of government, reform is likely to be more incremental in nature.

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Why were the “quiet Australians” missed in the election pre-polls?

The inaccuracy of polling data came as a big shock after consistent predictions of a Labor victory, with bookmakers even paying out in advance.

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