At its heart, the NPP provides a way to make real time payments in a secure and reliable manner. But its real value lies in ‘Overlay Services’ which businesses can use to deliver a better customer experience.
The Australian compulsory superannuation and retirement savings system is 25 years young, and as a sector it has a lot to be proud of. Much like our own lives, 25 is often a key inflection point, and the super sector is seeing significant change. With the launch of our new interactive superannuation dashboard, Paul Howes reflects on these changes.
The superannuation industry has innovated. Complex product and sophisticated investment offerings, systems and platforms. But it’s arguable whether many super members would describe their super fund as innovative.