The Royal Commission has provided a blueprint for raising the bar on the design, implementation and oversight of remuneration that will have impact beyond just financial services firms.
The Commission’s work has four clear observations: the connection between conduct and reward; the asymmetry of power and information between financial services entities and their customers; the effect of conflicts between duty and interest; and holding entities to account.
As we move towards a cashless society, customers demand faster and more convenient ways of banking.
Australia’s banking industry will be increasingly shaped by customer demands, and the need to meet the heightened expectations of customers.
The Australian major banks (‘the majors’) continue to adapt to tougher market conditions, reporting a modest increase in aggregate profits for the 2017 full year.
In Australia, we often labour under the misconception that industries in other countries are more advanced than ours. But according to our latest global fintech report this is not the case.
The great Australian home ownership dream is still alive, especially if you are a professional earning more than $70,000 a year.
It is no surprise, that in our third Banking on the Future report, for the 1,400 KPMG Gen Y professionals interviewed, a digital experience remains the most coveted bank attribute
It’s hard to believe how much the business world has changed in the five years since Marc Andreesen’s famous essay for the Wall Street Journal, ‘Why Software is Eating the…
by Michael Rowland, Partner, Management Consulting Australia’s major banks have an enviable record of delivering cost savings to record world leading cost-to-income ratios. This has come predominantly from disciplined management of…